I've been a dedicated Shark vacuum customer for years. Sadly, this one is a fail on several counts. The self-propel feature is too strong. You basically have to run it to the wall if you want to stop it. The adjustment for less/more suction is ineffective. I've always been able to vacuum my rugs using this adjustment w/o sucking the rug up. Not with this one. The crevice tool does not fit on the body of the vacuum, even though there is a post for it. Lastly, the cord holders are on the top of the canister and the bottom, almost to the floor. If you have back or bending issues, this is inconvenient and not user friendly. And the carpet refresher canister 🤮. I don't want my house to smell like industrial strength bathroom deodorizer. I have basically the same but older version of this model. There was really no need for all of the changes. It was great the way it was. Now I'm in search of a replacement, ugh.