[This review was collected as part of a promotion.] I have hardwood and tile in my house and have used this steam mop on both. It is very easy to use and definitely will clean your floors. It seems to work a little better on tile than hardwood. While the pads picked up dirt and grime off both surfaces, the mop left the tile with more of a sheen after cleaning. All this said, I just don't see the utility of the electric steam mop. It isn't heavy, but does take up fair amount of space. It also needs to be plugged in, meaning you have to move it as you move from room to room and obviously it uses electricity. But perhaps most importantly, the mop doesn't seem to really make my floors any cleaner than they were before I owned it. In sum, the mop works but doesn't make the mopping process more efficient or the end results better.